Hi,

I restarted my web server and database. When I then visited my JForum page, I was met by the following message "You have been banned from this forum. If you have any questions, please contact the Administrator. Thank you.".
I entered the JForum page as an anonymous user.

What can lead to this kind of strange situation? Can you please give a hint on where to start finding the cause of this? Is there a "banned" column in a DB table somewhere? If yes, when and how is that one set?

Thanks.

Regards,
Tommy

If you have access to the DB, check the jforum_banlist table. There are various ban types: by user ID, by email and by IP. Check if anything in there matches your case. (The anonymous user, which is used for non-logged-in sessions, has ID 1.)

Thank you!
I checked the table and it was user ID 2 (admin).
What can make my own admin to get banned? Are there any automatic banning features included and active in JForum? I have not banned my admin, hehe.

Btw, I have been in contact with this support several times before. Just must say that I am super impressed by your immediate, quick, and helpful responses. Very much appreciated!

Tommy

I don't think banning is ever an automatic action. It's always manual through Admin Panel -> Banning. Maybe you played around with that, and did it inadvertently?

We're glad to help, as JForum is a pet project of ours